Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of www.corepathanalytics.co.za (the "Website"), which is owned and operated by Core Path Analytics (Pty) Ltd, registration number 2026/364044/07 ("Core Path Analytics", "we", "us" or "our"). By using the Website you agree to these Terms. If you do not agree, please do not use the Website.

These Terms apply to the Website only. Any services we provide will be governed by a separate written proposal, engagement letter or service agreement, which will take precedence over these Terms if there is any conflict.

2. Information about us

In line with section 43 of the Electronic Communications and Transactions Act 25 of 2002 ("ECTA"):

3. Definitions

• "Content" means all text, graphics, images, logos, video, data, frameworks and other material on the Website.
• "Quote Request" means a request for a quotation submitted through the Website, by email or by WhatsApp.
• "Services" means the consulting, systems design, analytics, compliance, registration and design services we offer.
• "User" or "you" means any person who accesses or uses the Website, whether for themselves or on behalf of an organisation.

4. Using the Website

You may use the Website to learn about Core Path Analytics, explore our Services, submit enquiries and Quote Requests, and contact us. You agree not to:

• use the Website for anything unlawful or in breach of any law of the Republic of South Africa;
• submit false, misleading or someone else's information;
• send spam, unsolicited advertising or malicious code;
• try to gain unauthorised access to the Website, its content management area, servers or connected systems;
• scrape, copy or systematically extract Content or data without our written permission;
• impersonate Core Path Analytics or any of our people.

If you submit information on behalf of an organisation, you confirm that you are authorised to do so.

5. Quote requests, GAP Analysis, pricing and services

5.1 No binding offer. Information about our Services on the Website is provided as a general description. It is an invitation to do business, not an offer. Submitting a Quote Request or a GAP Analysis request does not create a contract.

5.2 Pricing. We do not publish prices on the Website. Pricing depends on the scope of each engagement and is provided only in a formal quotation, after we have assessed your needs. Unless a quotation states otherwise, prices are in South African rand (ZAR) and exclude VAT. Government fees (such as CIPC, SARS or CIDB fees) are charged at the rates set by those bodies at the time.

5.3 Quotations. After you submit a Quote Request, we will review your requirements and may contact you to clarify scope. Formal quotations are valid for 30 days from the date they are issued, unless the quotation says otherwise.

5.4 GAP Analysis and packages. Where you ask us to conduct a GAP Analysis, we will agree its format, timing and any cost with you before it starts. Its findings and recommendations are advisory and based on the information you give us. Packages combine related Services into one engagement, and their scope and pricing are confirmed in your quotation.

5.5 Engagement. A contract is formed only when you accept a formal quotation or sign an engagement letter or service agreement, and any agreed deposit has been paid. The scope, deliverables, timelines, payment terms and cancellation terms of each engagement are set out in that document.

5.6 Third-party approvals. Many registrations depend on government bodies such as the CIPC, SARS, the Department of Employment and Labour and the CIDB. We will submit complete and accurate applications on your behalf, but we cannot guarantee their approval or processing times, which are outside our control.

5.7 Consumer rights. If you are a "consumer" as defined in the Consumer Protection Act 68 of 2008, nothing in these Terms limits the rights you have under that Act.

6. Intellectual property

All Content, including our logo, the name "Core Path Analytics", the "Core Path BOS" name, our methodology descriptions and frameworks, is owned by or licensed to Core Path Analytics (Pty) Ltd and is protected by the Copyright Act 98 of 1978, the Trade Marks Act 194 of 1993 and other laws. You may view and print pages for your own information. You may not reproduce, distribute, modify or use Content for commercial purposes without our prior written consent.

Ownership of deliverables created for clients is dealt with in the relevant engagement agreement.

7. Accuracy of information

We work to keep the Website accurate and up to date, but the Content is general information, not professional advice for your particular situation. You should not act on it without first consulting us or another qualified adviser. To the extent the law allows, we make no warranty that the Content is complete, accurate or current.

8. Availability and security

We aim to keep the Website available and secure, but we do not guarantee that it will be uninterrupted, error-free or free of viruses or other harmful components. You are responsible for protecting your own devices and data.

9. Links to other websites

The Website links to third-party websites and services, including LinkedIn, Facebook, Instagram, WhatsApp and Google Maps. These links are provided for convenience. We do not control and are not responsible for their content, availability or privacy practices.

10. Limitation of liability

To the fullest extent permitted by law, Core Path Analytics, its directors, employees and agents will not be liable for any direct, indirect, special or consequential loss or damage arising from your use of, or inability to use, the Website or its Content, including loss of profit, data or business opportunity. This does not exclude liability for gross negligence or intentional misconduct, or any liability that cannot be excluded under the Consumer Protection Act or other law.

11. Indemnity

You agree to indemnify Core Path Analytics against any claim, loss or cost arising from your breach of these Terms or your unlawful use of the Website.

12. Privacy

We process personal information in line with the Protection of Personal Information Act 4 of 2013. Please read our Privacy Policy, Cookie Policy and PAIA Manual.

13. Electronic communications

By using the Website and contacting us electronically, you agree that agreements, notices and other communications we send electronically satisfy any legal requirement that they be in writing, as provided for in ECTA. Data messages are regarded as received by us only when we confirm receipt.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of South Africa. If a dispute arises, we encourage you to contact us first so we can try to resolve it informally. If it cannot be resolved, you agree to the non-exclusive jurisdiction of the Northern Cape Division of the High Court, Kimberley, or a magistrate's court with jurisdiction.

15. General

If any part of these Terms is found to be invalid or unenforceable, the rest will remain in force. Our failure to enforce any right is not a waiver of that right. We may update these Terms from time to time; the date at the top of this page shows the latest version, and continued use of the Website means you accept the updated Terms.

16. Contact

For questions about these Terms, contact us at info@corepathanalytics.co.za or +27 60 899 2639, or write to 33 Woodley Street, Kimberley CBD, Kimberley, Northern Cape, 8301.